The Reality About On-Premise Fax
Every vendor wants to sell you cloud. It's easier for them - recurring revenue, less support overhead, simpler architecture. But here's what they don't tell you: cloud isn't always the right answer.
I've worked with banks that can't send customer data over the internet. Healthcare systems with air-gapped networks. Government agencies where FedRAMP authorization takes longer than the project timeline. For these organizations, on-premise isn't a legacy choice - it's the only choice.
The problem? Most fax consultants have moved entirely to cloud. They'll push you toward migration because that's what they know. I'm one of the few left who still builds and maintains serious on-premise infrastructure.
Who This Is For
- Banks and financial institutions with strict data residency requirements that prohibit sending customer data through third-party cloud services
- Healthcare systems that need air-gapped fax infrastructure for maximum PHI protection
- Government agencies with classified document handling that can't wait for FedRAMP authorization
- Organizations with existing RightFax or FaxCore investments that don't want to rip and replace working infrastructure
What I Actually Do
I'm not going to audit your system and hand you a 100-page report that sits in a drawer. Here's what working with me looks like:
Infrastructure Audit
I'll conduct a thorough review of your existing setup - hardware, software, integrations, phone lines - and identify exactly what's working and what's a liability.
Modernization
Upgrade your RightFax from 10.x to current, migrate to modern Dialogic boards, implement proper HA/DR - without losing a single fax number.
Integration
Connect your fax server to email, your EHR, your document management system - whatever you need. No middleware black boxes.
Support
When issues arise, you reach me directly. Not a help desk. Not a ticket queue. Direct access to your consultant.
Technologies I Work With
I'm not locked into any vendor. I recommend what's right for your situation, not what pays me the highest commission.
OpenText RightFax
The enterprise standard. Deep integrations, proven scale.
FaxCore
Flexible, modern architecture with excellent API support.
Equisys Zetafax
Reliable Windows-based solution for mid-market.
Dialogic/Brooktrout
High-density fax boards for maximum throughput.
Cantata (Sangoma)
VoIP-enabled solutions for modern networks.
AudioCodes
Media gateways for SIP trunking integration.
Compliance & Certifications
On-premise doesn't mean you skip compliance. I design systems that pass audits the first time: